Product FAQ

 

Product Photography FAQ

 

Booking Questions:

  • The best way is to use a booking link on the portrait or headshot page, or email me directly at eli@eliwarren.com.

  • Generally I ask for 72 hours notice, but if my schedule isn’t too full I can sometimes accomodate shoots next day. Never hurts to ask.

  • I can sometimes shift shoots around and accomodate, email me and I’ll see what I can do eli@eliwarren.com

File Info:

  • File turnaround is typically 10 days to a week from the time of proof selections, sometimes less. If you’re in a rush I’m happy to work with you to get files to you faster whenever possible. I also require invoices be paid before files are sent unless we’ve otherwise discussed it.

  • I keep your files backed up in a RAW format for one month after the shoot, I keep JPEG copies for one year.

Billing Info:

  • After the shoot I’ll send you an invoice through Square that you can pay online with a credit or debit card. I also accept cash, venmo, cashapp, or paypal.

  • Yes, I do ask that bills are fully paid before final files are sent.

  • I do have a small late fee for bills paid past 7 days of the shoot.

  • If you’re having trouble paying and need more time just let me know and I’ll be happy to set you up with a payment plan.